TechnoDimension Pte Ltd.

Dear partners,

 

Red Sky Global officially reports Techno Dimension Pte Ltd. as having conducted telecom fraud.

 

Tanoy Dutta - email: tanoy@technodimension.biz - is listed as Director of Techno Dimension, located at 111 North Bridge Road #27-01, Singapore-179098.

 

Account was originally proposed as a bilateral relationship. Our company Red Sky Global terminated over $6K of VoIP traffic for Techno Dimension during a two week period in May 2013 (05.06-19.13), which exceeded their $5K credit limit. One wire transfer for $933.50 was received from Techno Dimension to reduce exposure.

 

However, we were unable to offset the balance down, as their routes stopped completing. We requested payment of our invoice ($5k+) in order to continue business within the set credit limit. At this time, Mr. Tanoy Dutta became increasingly difficult & unstable to work with. He began to question the traffic & refused to issue payment.

 

Techno Dimension was provided with all CDR data from Red Sky the same day in order to verify our bills. Tanoy Dutta then stated several times, (via phone & email) that invoices were accepted without dispute & two additional wire transfers had been issued to Red Sky Global to clear the entire open balance. Wire transfers were said to have been released on 5/28/2013 & 6/3/2013. After days of pending for funds to arrive, we asked Techno Dimension for a wire trace; we also conducted a wire trace with our own bank, showing there was no incoming wire from Techno Dimension.

 

E-mails from Tanoy Dutta & Techno Dimension Finance (which were at first overwhelming) suddenly became scarce. Tanoy stopped returning our messages - stating he was traveling for all of the month of June - while their finance dept. was unable to provide us proof of their wire trace, it's outcome or a bank contact on their side which we could speak/write to.

 

Time zone differences were a constant excuse for the lack of communication, although Red Sky Global Sales & Finance has repeatedly made themselves available to speak with Techno Dimension & resolve this matter on their time (our 9pm - on).

 

It is now July (1.5 months after wire transfers were said to be released) & we have yet to receive payment, although Tanoy & Nidhi Bhatia (Techno Dimension Executive Finance) have assured us the funds were debited from their bank.

 

Techno Dimension has not made it possible for us to route traffic in order to reduce the outstanding balance.

 

Communication with this company has lead to be a time consuming cycle where no proof, explanations or initiative to resolve the matter has been displayed. It is our belief that Tanoy Dutta/Techno Dimension had no intention of paying for their traffic use. One small payment was issued to gain trust & keep routes open, then all payment, offset options & communication with this company has become a dead end.